Privacy Policy — BarberOne Demo

Last updated: 28 December 2025

This Privacy Policy explains how Launchpad HQ Limited (trading as BarberOne) (“BarberOne”, “we”, “us”, “our”) collects, uses, and protects personal data submitted through the BarberOne Demo website and related forms.

1. Who we are (Data Controller)

Legal entity: Launchpad HQ Limited (trading as BarberOne)
Address: 85 Great Portland Street, W1W 7LT, London, United Kingdom
Email: privacy@demo.barberone.co

We act as the data controller for personal data collected through the BarberOne Demo.

2. Purpose of the Demo

The BarberOne Demo is used to showcase BarberOne’s customer engagement and loyalty systems and to capture enquiries from individuals and businesses interested in BarberOne. Submissions are generally treated as business-to-business enquiries.

3. Personal data we collect

  • Name
  • Email address
  • Phone number
  • Business name and town/location
  • Any additional information you voluntarily submit via forms
  • Form metadata (date/time of submission, consent status)

We do not intentionally collect sensitive personal data.

4. How we collect your data

  • Directly from you when you submit a form on the Demo
  • Through essential technical logs required to operate and secure the website

5. How and why we use your data

  • To respond to your enquiry or demo submission
  • To demonstrate and operate BarberOne’s systems
  • To send service-related or administrative communications
  • To send marketing communications where you have consented or where permitted by law
  • To maintain the security and integrity of our systems

6. Legal bases for processing

  • Legitimate interest — responding to enquiries and operating the Demo
  • Consent — where you opt in to marketing communications (email and/or SMS)
  • Pre-contractual steps — where you request information that may lead to a service agreement
  • Legal obligation — where required by law

7. Email & SMS communications

If you provide your contact details, we may contact you regarding your enquiry or demo submission. Marketing communications are only sent where you have given consent or where otherwise permitted by law.

  • Email: via the unsubscribe link in any email
  • SMS: by replying STOP to any message

8. Data sharing & processors

We do not sell or rent personal data. We only share data with trusted service providers who help us operate the Demo and communicate with you.

  • CRM / database: Airtable
  • Email & SMS communications: Klaviyo
  • Automation & integrations: Make
  • Website hosting & forms: Webflow
  • Domain & security services: Cloudflare

9. International data transfers

Some service providers may process data outside the UK. Where this occurs, appropriate safeguards (such as standard contractual clauses or adequacy decisions) are used to protect your data.

10. Data retention

  • Demo enquiries: typically up to 12 months from last interaction
  • Marketing contacts: until you unsubscribe or request deletion
  • Security and technical logs: for a limited operational period

11. Your rights

You have the right to access, correct, delete, or restrict the processing of your personal data, and to withdraw consent at any time. Requests can be made by emailing privacy@demo.barberone.co.

12. Children

The BarberOne Demo is not intended for children, and we do not knowingly collect personal data from anyone under 16.

13. Changes to this policy

We may update this Privacy Policy periodically. The most current version will always be available on this page.

14. Contact

For privacy-related questions, contact:
Email: privacy@demo.barberone.co